We design brilliant user experiences.

Trusted by:
Amazon Whole Foods Market Mark Spain Real Estate RE Technology WAV Group Zann Jason Shutt Real Estate Agroland NTS

Complex enterprise tools have a way of growing tangled over time. We make these tools make sense, with projects scoped to a number that works for your business.

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Trusted by leaders at enterprise scale.

“BrilliantUX redesigned the Mark Spain Real Estate website and user journey with me, and their attention to detail was excellent. They think carefully about the user’s mindset and how the digital experience connects to the full customer journey, including in-person touchpoints.”

Kevin George Kevin George VP of Product, Mark Spain Real Estate
Read the case study

Deep experience where complexity lives.

Regulated workflows, enterprise stakeholders, and real accessibility stakes.

Example deliverables

    Design that moves real numbers.

    Every engagement is scoped around a measurable business outcome. Here is what that has added up to so far.

    10+ yrs Crafting digital user experiences for enterprise and startup teams.
    1.5M users Directly impacted by products we have designed to date.
    $1.4M Liability reduction delivered through UX accessibility improvements.

    Big-agency capability. None of the overhead.

    Large agencies sell you their partners and then staff your project with juniors. We built BrilliantUX to work the opposite way.

    The person you meet is the person who does the work: no account managers, no handoffs, no bait and switch.

    You work directly with senior designers who have shipped products inside Amazon, Whole Foods Market, and other enterprise environments.

    Deliverables your engineers can actually build from, not static mockups.

    Interactive HTML prototypes, documented design systems, and specs written for real development teams, so nothing gets lost in translation.

    We know how to navigate stakeholders and legal review without slowing your roadmap down.

    A decade inside enterprise organizations means we can manage compliance requirements, accessibility standards, and executive alignment.

    Every project starts with the metric it should move: conversion, adoption, support deflection, accessibility risk.

    We define success in your numbers before we open a design tool, and we report against it.

    See how we work

    Four phases. Zero guesswork.

    Our approach is built around clarity, collaboration, and measurable outcomes so every design decision is purposeful.

    01

    Consultation & Discovery

    We start with a deep understanding of your business, users, and goals through stakeholder interviews, competitive audits, and journey mapping.

    02

    Design Conceptualization

    We translate insights into direction: information architecture, wireframes, and visual patterns aligned with your brand and product vision.

    03

    Prototyping & Iteration

    Interactive prototypes make ideas tangible early, so solutions are validated with real users before you invest in development.

    04

    Delivery & Handoff

    Production-ready assets, documentation, and design systems your team can scale, plus post-launch support and optimization.

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    Three ways to engage.

    Every engagement is custom scoped, but most partnerships take one of these shapes.

    UX Design Sprint

    Scope a sprint See how we work

    Fast validation

    Best for

    1 to 2 weeks, tightly scoped

    Rapid research and prototyping

    Tested concept and clear next steps

    Ideal before a build commitment

    Project Engagement

    Scope a project See how we work

    Defined initiatives

    Best for

    End-to-end design of a product or feature

    Fixed scope, timeline, and outcome metric

    Production-ready specs and prototypes

    Development support through launch

    Design Partner Retainer

    Discuss a retainer See how we work

    Ongoing momentum

    Best for

    A senior design team on call monthly

    Design system stewardship

    Continuous research and iteration

    Priority turnaround on new work

    Questions? We've got answers.

    Who will actually be doing the work?
    The senior designer you meet is the one who does the work. There is no handoff to a junior bench after the pitch, which is the usual failure mode with larger agencies. You get more than a decade of enterprise experience on the actual pixels, and one person accountable from the first conversation through launch.
    How do you scope and price an engagement?
    Every engagement is fixed scope with a fixed price, so there is no hourly meter running. Most work takes one of three shapes: a one to two week sprint to validate a direction, a project engagement for a defined product or feature, or a monthly retainer when the work is continuous. The earlier you bring us in the more leverage there is, because decisions made during discovery cost nothing to change and the same decisions made mid-build cost a great deal.
    What do we actually receive at the end?
    Production-ready work rather than a slide deck. That means annotated specifications your engineers can build from without guessing, interactive prototypes that show real behaviour instead of static screens, and the component patterns behind them so the next feature stays consistent with this one. Where it helps, we deliver working HTML prototypes, so the thing you are approving behaves the way the real product will.
    We already have a design team. Where do you fit?
    Most of our work happens alongside an in-house team rather than instead of one. Usually that means taking a surface nobody has capacity for, bringing outside judgement to a problem the team is too close to, or building the design system they need but cannot stop shipping long enough to create. We work in your files, your tools, and your conventions, and we leave the system in a state your team owns.
    How do you work with our engineers?
    Closely, and from the start rather than at handoff. Feasibility gets discussed while the design is still cheap to change, edge cases and error states are specified rather than left to interpretation, and we stay available through build for the questions that only surface once someone starts writing code. Design that gets thrown over a wall comes back over the wall.
    How do you handle accessibility and compliance?
    As a design constraint rather than an audit at the end. Contrast, focus order, keyboard paths, and screen reader behaviour are specified in the work itself, which is how healthcare and enterprise engagements pass legal review without a redesign. Retrofitting accessibility onto a finished build is always the more expensive path, and usually the one that produces a worse product.
    How do you measure whether it worked?
    We agree the number before the work starts, not after. Depending on the product that might be handle time, completion rate, adoption, ticket volume, or error rate, and it becomes the thing the design is accountable to. If a decision cannot be argued back to that number, it is a preference rather than a design decision, and we treat it that way.