We design brilliantW 100% × H ∞
user experiences.
We partner with enterprise teams and visionary startups to design brands, products, and experiences that scale.
Design that moves real numbers.
Every engagement is scoped around a measurable business outcome. Here is what that has added up to so far.
Big-agency capability. None of the big-agency overhead.
Large agencies sell you their partners and staff your project with juniors. We built BrilliantUX to work the opposite way.
The person you meet is the person who does the work.
No account managers, no handoffs, no bait and switch. You work directly with senior designers who have shipped products inside Amazon, Whole Foods Market, and other enterprise environments.
Deliverables your engineers can actually build from.
We go beyond static mockups. Interactive HTML prototypes, documented design systems, and specs written for real development teams, so nothing gets lost in translation.
We know how to navigate stakeholders and legal review.
A decade inside enterprise organizations means we can manage compliance requirements, accessibility standards, and executive alignment without slowing your roadmap down.
Every project starts with the metric it should move.
Conversion, adoption, support deflection, accessibility risk. We define success in your numbers before we open a design tool, and we report against it.
Six ways we make experiences brilliant.
From UX strategy and research to application prototyping, we blend strategy, clarity, and accessible design to help brands create experiences that scale.
UX Strategy & Research
Stakeholder interviews, journey mapping, and competitive audits that uncover the real opportunity behind the brief.
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Web & E-commerce
Conversion-focused sites and storefronts designed to turn visitors into customers and customers into repeat buyers.
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Mobile Applications
Native and responsive app experiences designed for clarity, speed, and the moments that matter most to your users.
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Enterprise Tools
Internal platforms and complex workflows redesigned so your teams move faster and make fewer mistakes.
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Design Systems
Documented, scalable component libraries that keep every product and team shipping consistent experiences.
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Brand Strategy
Identity, voice, and visual language that make your product recognizable and your story easy to tell.
Explore →Four phases. Zero guesswork.
Our approach is built around clarity, collaboration, and measurable outcomes. Every step blends research, creativity, and iteration so each design decision is purposeful.
Consultation & Discovery
We start with a deep understanding of your business, users, and goals through stakeholder interviews, competitive audits, and journey mapping.
Design Conceptualization
We translate insights into direction: information architecture, wireframes, and visual patterns aligned with your brand and product vision.
Prototyping & Iteration
Interactive prototypes make ideas tangible early, so solutions are validated with real users before you invest in development.
Delivery & Handoff
Production-ready assets, documentation, and design systems your team can scale, plus post-launch support and optimization.
Case studies with the receipts.
A selection of recent engagements. Each one links to the full story: the challenge, our approach, and what changed for the business.
Amazon: Customer support enterprise applications
Redesigning the internal tools that support agents rely on every day, at one of the largest scales in the world.
Outcome: Reduced average issue handle time by 23% across support teams
Whole Foods Market: Enterprise applications
Streamlining the workflows that keep hundreds of stores running, from the back office to the sales floor.
Outcome: Cut policy lookup time from minutes to seconds for 90,000+ team members
Mark Spain Real Estate: Mobile application design
A consumer app experience for one of the fastest-growing real estate brands in the country.
Outcome: Increased completed offer requests by 31% after the redesigned flow launched
ScheduleSAFE: Mobile telemedicine application
Designing a telehealth experience where trust, privacy, and accessibility are non-negotiable.
Outcome: Achieved WCAG 2.1 AA compliance while lifting appointment completion by 18%
Reimagining the employee experience
An enterprise talent management platform redesigned around the people who actually use it.
Outcome: Raised employee self-service adoption by 40%, deflecting HR tickets
SalesPro: Mobile application
A field sales tool designed to make every rep's day shorter and every pipeline cleaner.
Outcome: Shortened field capture workflow from 12 steps to 5, saving reps hours weeklyDeep experience where complexity lives.
Three ways to engage.
Every engagement is custom scoped, but most partnerships take one of these shapes.
UX Design Sprint
Best for: fast validation- 1 to 2 weeks, tightly scoped
- Rapid research and prototyping
- Tested concept and clear next steps
- Ideal before a build commitment
Project Engagement
Best for: defined initiatives- End-to-end design of a product or feature
- Fixed scope, timeline, and outcome metric
- Production-ready specs and prototypes
- Development support through launch
Design Partner Retainer
Best for: ongoing momentum- A senior design team on call monthly
- Design system stewardship
- Continuous research and iteration
- Priority turnaround on new work
Questions? We've Got Answers
What exactly is User Experience (UX) Design?
Why is journey mapping important?
What platforms do you specialize in designing for?
How do you validate designs before development?
At what stage should we involve the BrilliantUX team?
